FAQ
Questions our customers ask
Didn't find your answer? Contact our team directly.
Didn't find your answer? Contact our team directly.
Talk to a SpecialistIt depends on the material (polyurethane or polyurea), the project size and work rate, the on-site power source, and your team's experience level. Use the equipment-selection tool on this site or send your project details and a specialist will suggest a suitable option.
PU equipment is typically geared to foam thermal insulation, while polyurea equipment is built for fast-setting materials used in waterproofing and protective coatings and usually needs tighter temperature and pressure control. Some models support both.
Yes. Trusted Line has an authorized service center with qualified technicians and genuine parts, and every machine includes one year of free maintenance (consumables excluded). Send the model and the part you need via the form or WhatsApp and we will confirm availability and lead time.
A one-year quality warranty on all machines from the date of purchase.
Yes — we provide technical guidance on choosing the right machine and help with operation and maintenance, and refer faults that need inspection to the authorized service center.
Absolutely. Use the “Request a Quote” button on any page, or send the equipment and project details via WhatsApp, and you will receive a detailed quote.
Start by fixing the material and application, estimate the area and required daily output, then match that to machine class and number of applicators. The selection tool on this site condenses these steps into a recommendation a specialist reviews.
Contact our team to confirm delivery arrangements and coverage for your city, as these vary by order size and location.
Yes — Trusted Line provides one year of free practical and theoretical training for your team, to ensure safe and efficient use of the machine.
Trusted Line is PUSMAK's agent in the Kingdom of Saudi Arabia. PUSMAK is a Turkish manufacturer founded in 2009 in Kayseri, specialising in spray foam and polyurea equipment and exporting to more than 60 countries.
